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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Higgins

Rachel Higgins

January 11, 2025

5  out of  5
rating by Rachel Higgins
"I recently transferred existing policies from a different State Farm office to this one and could not be happier! Becky and Keith have quickly and accurately answered all of our questions and have even helped with an existing claim -- they have both been available and responsive and have done the little things that make a difference in their customers' experiences but that unfortunately aren't consistent across offices. Also, we do not live in Columbus, so FYI that's it's not necessary that your insurance agent be local."
We responded:
"Thank you so much for your kind words, Rachel! 😊 I'm thrilled Keith and I were able to assist you. Your satisfaction is our top priority and I'm to know we made a positive difference. 🌟 Whether near or far, we're here to help! 🚗🏠📞 -Becky"
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Dalton Walker

January 9, 2025

5  out of  5
rating by Dalton Walker
"Bryan Williams provided exceptional customer service while assisting me with my life insurance policy. He was knowledgeable, attentive, and took the time to explain every detail clearly, ensuring I felt confident and supported throughout the process. His professionalism and dedication truly made a difference. Highly recommend!"
We responded:
"Thank you for your kind words, Dalton! 😊 Bryan will be thrilled to hear your feedback. We're delighted to know he made a positive impact on your experience. 🌟 Your recommendation means a lot to us! 👍 Please reach out any time we can help! -Becky"
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Kierra Benefield

January 7, 2025

5  out of  5
rating by Kierra Benefield
"Shannon and the entire team is always so kind and efficient!"
We responded:
"😊💖 Thank you so much for your kind words, Kierra! Our team, especially Shannon, is thrilled to hear that you appreciate our efforts! 🚀🙌 Please reach out any time we can help! 🤩 -Becky"
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Kayle Conyers

January 6, 2025

5  out of  5
rating by Kayle Conyers
"Working with Bryan was absolutely amazing! He wasn't like other companies that call consistently. He reached out and asked my preference on contact and worked with me via text until the final purchase of coverage. He was polite, knowledgeable, and helpful! My insurance rate was reduced by $150 a month! If you are looking for a respectable and helpful person with your auto insurance even home--call and ask for Bryan Williams!"
We responded:
"Thank you for your kind words, Kayle! 😊 We're thrilled to hear that Bryan provided exceptional service and helped reduce your insurance costs. 🎉 If you need any further assistance, don't hesitate to reach out. Thanks for choosing us! 🚗🏡💝 -Becky"
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Yasmin Puailoa

January 3, 2025

5  out of  5
rating by Yasmin Puailoa
"Malika was great. She deserves a raise. She brings so much to the company. Thank you so much"
We responded:
"Thank you for your fantastic review, Yasmin! 😊 We're delighted to hear that Malika provided you with such great service. 🌟 We agree, she truly is an asset to our agency and your kind words mean a lot. We'll make sure to pass along your compliments to her. 👍 Thank you once again for your business and please let us know if we can help you in the future! -Becky "
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Kim Kees

December 30, 2024

5  out of  5
rating by Kim Kees
"Malika has been wonderful to work with. She has gone above and beyond. She has helped my family get the best price with the best insurance coverage. I appreciate her dedication and one on one attention."
We responded:
"Thank you so much for your kind words, Kim! 😊 We're thrilled to hear that Malika has been able to assist you and your family so effectively. 🙌 She truly goes the extra mile to ensure the best for our customers. 🌟 Your appreciation for her dedication and personalized attention means a lot to us. 🥰 -Becky"
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Los The Goat

December 13, 2024

5  out of  5
rating by Los The Goat
"Ms. Malika Smith exemplified nothing but professionalism when handling my call. She was extremely knowledgeable and patient with every question I had. She made my insurance purchasing experience extremely remarkable."
We responded:
"Thank you so much for your feedback! We will make sure to share your kind words with Malika 🤩 We're always here to assist you, so please feel free to reach out if there's anything we can do for you!! -Becky"
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007 Bond girl

December 11, 2024

5  out of  5
rating by 007 Bond girl
"Working with Bryan Williams has been a pleasure. He is knowledgeable, kind, quick and responsive."
We responded:
"Your kind words and 5-star review mean a lot to us, thank you! We will be sure to share this with Bryan as well. Please do not hesitate to reach out if we can assist you in any way! -Becky"
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Lindsey Royce

December 4, 2024

5  out of  5
rating by Lindsey Royce
"Shayla made the car replacing process so smooth and seamless! We love statefarm, they’ve been the best insurance for us out of 5 places over the years!"
We responded:
"Thank you, Lindsey! We thoroughly enjoy having you in our State Farm family and look forward to many more years of helping you. We will be sure to share your kind words with Shayla as well 😊 Please let us know if we can ever help you with anything else! -Becky"
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James Tremain

December 2, 2024

5  out of  5
rating by James Tremain
"Shannon was very helpful in setting up my car claim. She explained the whole process."
We responded:
"Thank you so much for your review, James! We know how an unexpected insurance claim can ruin a day and are thankful Shannon was able to take such good care of you. Please do not hesitate to reach out if you ever need anything! -Becky"
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Georgia The Mix

November 26, 2024

5  out of  5
rating by Georgia The Mix
"If you need someone to help you with choosing insurance, ask for Keith Blount. He's very knowledgeable, represents State Farm as a very loyal employee and provides customers with excellent customer service. Keith is my "go-to" for all insurance requirements. He is always available to answer my many questions and reminds me when payments are due before policies cancel. ......that quality is Very rare these days! Thanks Keith!"
We responded:
"Thank you so much for your wonderful 5-star review and for taking the time to share your experience with us! We will gladly share your feedback with Keith. Our office is available to help you any time, don't hesitate to reach out! -Becky"
Profile photo of Jennifer Oglesbee

Jennifer Oglesbee

November 18, 2024

5  out of  5
rating by Jennifer Oglesbee
"This whole office is amazing !! They keep me informed and always willing to explain things to me. Insurance is something I struggle with understanding but they go the extra mile to help me."
We responded:
"Jennifer, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our office. It's our goal to ensure that all our clients feel supported, especially when it comes to navigating insurance complexities. We're always here to help, so don't hesitate to reach out if you have any more questions in the future. Your feedback is greatly appreciated! -Becky"
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Brandon Moore

November 18, 2024

5  out of  5
rating by Brandon Moore
"Malika Smith thank you for all the special service you give. It's nice to know that you care and always make yourself available for my questions about my coverage. It's great to know I can relax and feel secure, knowing I have an agent who worries for me, they were expedient in response to my needs. Very helpful and friendly. Highly recommend."
We responded:
"Thank you so much for your kind words and for taking the time to leave such a wonderful review, Brandon. It's truly rewarding to hear how well Malika took care of you, we will be sure to share this with her! If you ever have any questions or need further assistance, please don't hesitate to reach out. We are always here for you! -Becky "
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Jeremy Grimm

November 7, 2024

5  out of  5
rating by Jeremy Grimm
"This.....this is what a trusted insurance company should do to remind their clients that their business is appreciated. A handwritten note and card goes a long way."
We responded:
"So happy to hear you received our card, Jeremy! We sincerely appreciate your business and look forward to many more years of working with you. Please don't hesitate to reach out if you ever need anything! -Becky "
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Ezra Williams

November 4, 2024

5  out of  5
rating by Ezra Williams
"Shayla has been extremely helpful, she has immediately helped me with any questions I had and gave prompt resolutions to all issues faced! Great customer service all around!"
We responded:
"Thanks a ton for your awesome review, Ezra! We're delighted that Shayla came to the rescue whenever you needed her. We'll definitely pass on your kind words to her. We're excited to assist you whenever you need us! -Becky"
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Kyle Collom

October 20, 2024

5  out of  5
rating by Kyle Collom
"Keith has been extremely helpful over the past few years. He always goes above and beyond to make any policy change I may need and is always there to answer any questions about claims and documents. I would highly recommend this office and ask for Keith From State Farm!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Keith has been extremely helpful to you. Exceptional care is exactly the kind of service we aim to provide. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Keith. If you need any further assistance, please don't hesitate to reach out. Thanks again! -Becky"
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Octavius Williams

October 20, 2024

5  out of  5
rating by Octavius Williams
"Hello, this is Octavius Williams and I've looked over the documents and I will stick with the Auto insurance plan set for me already and the renters insurance as well. The Auto insurance will come in handy if something occurs with my vehicle, I will be able to get a rental car so I can put my car in the shop for repairs. And if it's a total loss then I can get a check for it. In closing, I will stick with my current car insurance plan and thank you for your insurance services. -Octavius Williams State Farm insurance customer."
We responded:
"Thank you so much for your review, Octavius! We value your business and will make sure Shannon receives your message. As always, do not hesitate to reach out if you need anything! -Becky"
Profile photo of Yazeed Al_Widyan

Yazeed Al_Widyan

October 19, 2024

5  out of  5
rating by Yazeed Al_Widyan
"When you get there or you call ask Malika to help you. Malika is the best, she makes everything easy."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Malika has made everything easy for you. We strive to provide the best service possible, and your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thanks again! -Becky"
Profile photo of Rachel Bradford

Rachel Bradford

September 5, 2024

5  out of  5
rating by Rachel Bradford
"By far the best prices around and Brian my agent is so helpful!!!! Always available to talk right then and there!!!!!! He helped us find an issue that no one could figure out! He always takes his time to make sure you are happy!!!! 10 ⭐️!!!!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our services and that Bryan has been exceptionally helpful. We pride ourselves on providing the best prices and top-notch customer service. Your kind words and 10-star rating mean a lot to us. If you ever need further assistance, don't hesitate to reach out. Thanks again for choosing us! -Becky"
Profile photo of Yasmin Guerrero

Yasmin Guerrero

August 24, 2024

5  out of  5
rating by Yasmin Guerrero
"A couple months ago , Malika Smith helped me get coverage for car insurance. She is very friendly and made me feel welcomed. She has helped me save A LOT of money on my insurance compared to my previous insurance. Saving money is really what is needed in this economy. This office is THE BEST insurance company I’ve had by far! I also wanted to recognize Keith Blount. Keith Blount was also a great help!!!! His professionalism is fantastic and beyond amazing. I needed documents for a personal matter and he delivered in a timely manner. I have NEVER seen someone that quick with providing information I needed to submit by a certain time frame. I was on the phone with him and no later than 10 minutes he had documents sent via email. This crew works well together it seems like! What a great team !!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malika was able to assist you in finding the right car insurance coverage and save you a significant amount of money. It's wonderful to know that you felt welcomed and well taken care of. We truly appreciate your positive feedback and are delighted to be the best insurance company you've had. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us! -Becky"
Profile photo of Scott Newman

Scott Newman

August 8, 2024

5  out of  5
rating by Scott Newman
"They are great in this office!!! Promise and deliver!"
We responded:
"Thank you so much for your kind words, Scott! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Our team is dedicated to delivering on our promises and ensuring our clients are satisfied. If you need anything in the future, please don't hesitate to reach out. Thanks again! -Becky"
Profile photo of Gigtona Jackson

Gigtona Jackson

July 19, 2024

5  out of  5
rating by Gigtona Jackson
"Brian was very helpful and courteous. I appreciate all your help. Gigtona J!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Bryan was able to assist you. Your feedback means a lot to us, and we appreciate your support. -Becky"
Profile photo of Lismiati Chandra

Lismiati Chandra

July 18, 2024

5  out of  5
rating by Lismiati Chandra
"Bryan is professional, and well communicated, Thank you State Farm Insurance."
We responded:
"Thank you for your kind review! We're thrilled to hear that Bryan was able to help you. We strive to offer exceptional service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us! -Becky"
Profile photo of Frank Clouse

Frank Clouse

June 14, 2024

5  out of  5
rating by Frank Clouse
"Shannon takes care of our needs."
We responded:
"Frank, thanks for your five-star review! I'm glad that Shannon is taking good care of your insurance needs. We appreciate your support! -Becky "
Profile photo of Todd Newman

Todd Newman

June 11, 2024

5  out of  5
rating by Todd Newman
"On numerous occasions I’ve requested quotes and changes to my policies. The speed in which Keith Blount turns my request around is amazing! I’m not sure it would be possible to get better or faster service than what I receive from that State Farm office. They clearly set a new standard for others to chase!"
We responded:
"Todd, thank you for your five-star review! We're delighted to hear about your excellent experiences with Keith and our office. We look forward to continuing to serve you with all your insurance needs. Thanks for being a part of our State Farm family! -Becky"